Privacy Policy

Peak Web Technologies ("Company," "we," "us," or "our") is a web design and digital marketing agency located in Wilmington, Delaware. We provide website design and development, search engine optimization (SEO), AI chatbot integrations, CRM setup, and business automation services to small and medium-sized businesses.

This Privacy Policy applies to information collected through our website at peakwebtech.com (the "Site") and through our contact and quote inquiry forms.

We only collect personal information that you voluntarily provide to us through our contact form or quote request form. We do not use tracking cookies, advertising pixels, or any third-party analytics services that collect personal data.

Information you provide:

• Full name — so we know who we're speaking with
• Email address — to respond to your inquiry
• Phone number — optional; if provided, used to follow up by phone or text
• Service interest — the type of service you're inquiring about (website, SEO, AI integration, CRM, automation)
• Project timeline — your preferred start or completion window
• Project description or message — details about your business goals and what you need help with

We do not collect payment information, Social Security numbers, government IDs, or any sensitive personal data through this Site.

We use the information you submit solely to:

• Respond to your contact or quote inquiry
• Provide a project estimate, proposal, or consultation related to services you expressed interest in
• Communicate with you about your project or engagement with us
• Follow up by email or phone if you provided those details and requested a callback

We will never sell, rent, or share your personal information with third parties for their own marketing purposes. We do not add you to any email marketing list without your explicit consent.

Inquiry submissions are delivered to our internal email inbox and may be stored in our project management or CRM tools used exclusively for managing client relationships. These tools operate under their own privacy and security policies.

We retain inquiry information only as long as reasonably necessary — either to complete a business engagement with you or to fulfill any legal obligations. If you ask us to delete your information, we will do so promptly (see Section 7).

We take reasonable technical and organizational precautions to protect your data, including encrypted email transmission. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Our Site does not use first-party advertising cookies, behavioral tracking pixels, or personal-data-collection analytics services. We do not build advertising profiles from Site visitors.

If in the future we add analytics tools (e.g., privacy-respecting page-view counting), we will update this policy before doing so.

Our Site may contain links to third-party websites (such as social media profiles or partner tools). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

Regardless of where you are located, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct inaccurate information
• Deletion — request that we delete your personal information from our records
• Opt-out — ask us to stop contacting you at any time

To exercise any of these rights, contact us at hello@peakwebtech.com. We will respond within 30 days.

Our Site and services are intended for business owners and adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has submitted information through our Site, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of the Site after changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out: