Terms of Service

By accessing or using the website at peakwebtech.com (the "Site"), or by engaging Peak Web Technologies ("Company," "we," "us," or "our") for any services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or our services.

These Terms apply to all visitors, users, and clients of the Site and services. Our Privacy Policy is incorporated into these Terms by reference.

Peak Web Technologies is a digital agency providing the following services to businesses:

• Website Design & Development — Custom websites designed and built to convert visitors into customers
• Search Engine Optimization (SEO) — On-page, technical, and local SEO to improve search visibility
• AI Chatbot Integration — Deployment of AI-powered assistants to handle inquiries and qualify leads
• CRM Systems — Setup and configuration of customer relationship management platforms
• Business Automation — Custom workflows connecting your tools to reduce manual work and increase efficiency

Specific deliverables, timelines, pricing, and project scope are defined in separate written proposals or service agreements provided to each client prior to any work commencing. Nothing on this Site constitutes a binding service agreement.

Submitting a quote request or contact form on our Site does not create a binding contract or obligation on either party. Quote submissions are invitations for us to evaluate your project and provide a proposal.

Any pricing displayed on this Site (including on the Pricing page) is indicative only and represents starting rates. Final pricing is determined after a consultation and scoping of your specific project requirements. We reserve the right to update displayed pricing at any time without notice.

When engaging our services, clients are responsible for:

• Providing accurate, complete, and timely information, materials, and feedback required to complete the project
• Ensuring they have the right to use any content, logos, images, or intellectual property they provide to us
• Reviewing and approving deliverables within agreed timelines — delays in client feedback may extend project timelines
• Complying with all applicable laws in connection with their business and the use of deliverables we produce
• Making payments in accordance with the agreed payment schedule in the service agreement

Upon receipt of full payment for a project, ownership of the final deliverables (e.g., custom website design and code) transfers to the client, unless otherwise specified in the project agreement.

Peak Web Technologies retains ownership of any pre-existing tools, frameworks, methodologies, templates, libraries, or proprietary processes used in the creation of deliverables. Nothing in a project agreement grants the client rights to our internal tooling or intellectual property beyond what is necessary to use the final deliverable.

All content on this Site — including text, graphics, logos, and design — is owned by Peak Web Technologies and may not be reproduced, distributed, or used without our written permission.

We are committed to delivering high-quality work and pursuing measurable results. However, we cannot guarantee specific outcomes, including but not limited to:

• Specific search engine rankings or positions
• A specific number of leads, conversions, or sales
• Revenue increases or return on investment
• Specific website traffic levels

Search engine algorithms, market conditions, and user behavior are outside our control. Our goal is always to maximize your results using best practices, and we stand behind the quality of our work.

To the fullest extent permitted by law, Peak Web Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or our services, including but not limited to loss of profits, loss of data, or business interruption.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total amount paid by you to Peak Web Technologies in the three (3) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, our liability is limited to the maximum extent permitted by applicable law.

This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

We make no representations about the accuracy, completeness, or suitability of the information on this Site for any particular purpose.

In the course of delivering services, we may use or recommend third-party platforms such as WordPress, Shopify, HubSpot, Zapier, OpenAI, Google, Mailchimp, Webflow, Airtable, Stripe, and others. Your use of those platforms is governed by their own terms of service and privacy policies. We are not responsible for third-party platforms and assume no liability for their availability, performance, or data practices.

Links to third-party websites on our Site do not constitute endorsement or affiliation.

You agree not to use this Site or our services to:

• Violate any applicable local, state, national, or international law or regulation
• Transmit spam, malware, or any harmful or disruptive content
• Attempt to gain unauthorized access to our systems or another user's account
• Misrepresent your identity or affiliation when submitting inquiries
• Use any automated means to scrape, crawl, or extract data from this Site

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law provisions.

Any dispute arising out of or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Wilmington, Delaware, under the rules of the American Arbitration Association, unless you are a consumer in a jurisdiction where arbitration clauses are unenforceable.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

We reserve the right to update these Terms at any time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Site or our services after any changes constitutes your acceptance of the revised Terms.

For active client engagements, changes to Terms that materially affect the scope or obligations of a project agreement will be communicated directly.

If you have questions about these Terms, please contact us: